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Guides & Tutorials

Please visit our help center from PC or tablet

Legal & Compliance

Frequently Asked Questions

Frequently Asked Questions

Subscription

What is the subscription fee?


Subscription fees enables us to continue to improve eScan Academy. We strive to keep this fee as low as possible to make sure as many as possible benefits from eScan Academy. Individual subscription plans: starts at only $49 per month. Group subscription plans: starts at $1,200 per year for five users. See more and get started.




What if I am unhappy with eScan Academy? How do I cancel my subscription?


You may cancel your subscription at any time. Keep in mind if you cancel, the subscription will not automatically renew. Your will, however, be able to use our services for the remaining days in your existing (already paid for) subscription term.
For individual subscriptions: We use PayPal to manage your safe payments. Unfortunately, we are unable to cancel your PayPal subscriptions on your behalf. To cancel your subscription please follow these steps:

  1. Log in to your PayPal account at www.paypal.com.
  2. Click the Settings icon next to "Log out."
  3. Select Preapproved Payments under "Payment settings".
  4. Select the merchant whose agreement you want to cancel (eScan Academy AB) and click the Cancel Subscription button.
  5. Confirm your request to finalize the cancellation.
For group subscriptions: You can cancel your subscription by contacting us on info@escanacademy.com. Cancellation request must be made no later than 30 days prior to your renewal billing date for the cancellation to be processed and to avoid automatic renewal charges.




How do I test eScan Academy before I subscribe?


You can always go through our free "case of the week" educational cases. New cases are posted every week, and is a free educational resource for everybody with an interest in radiology, nuclear medicine, and hybrid imaging. Please note that "case of the week" does not give CME credits. Please subscribe to eScan Academy to claim your CME credits.




How do I access eScan Academy?


First you choose which subscription plan is best for you. eScan Academy offers two different subscription plans: individual or group access. Individual subscription plans: starts at only $29 per month, and when you start your subscription you choose a sub-specialty. Our individual plans grants unlimited access to all content in your chosen sub-specialty on a monthly, quarterly or annual basis. See more and get started. Group subscription plans are ideal for clinics/departments/hospitals, and gives unlimited access to all content to all residents and staff at a low annual rate. Subscription plans starts at $1,200 per year for 5 unique users. See more and get started.





Courses & CME

Who are the courses designed for?


eScan Academy is designed for radiologists and related medical specialists working with nuclear medicine and hybrid imaging. Our courses are for radiologists looking to improve their radiology reporting skills, and is ideal for practitioners, residents, physicians in specialist training, and students in undergraduate education.




Does eScan Academy offer CME?


Yes! All members of eScan Academy can claim CME. We currently have 140+ CME available and add more every day. All courses can be used to claim AMA Category 1 CME credits.




What content is available?


eScan Academy is based on interactive and accredited e-learning courses with real medical images and the same core functionalities as the equipment used to report cases in real-world situations.

We have published more than 140 peer-reviewed courses for Continuing Medical Education (CME) covering all areas of nuclear medicine, hybrid imaging and radiology; 5,400 multiple choice questions, 10,000 teaching points with references to guidelines and open-access journals. All material is grouped by sub-specialty for structured learning and easy access.

Radiology: 102 radiology courses covering neuro CT, mammography, chest x-ray and CT, musculoskeletal x-ray, and gastrointestinal and abdominal CT.

Nuclear Medicine: 28 nuclear medicine courses covering skeletal system, cardiac system, pulmonary system, neuroimaging, gastrointestinal system, renal system, endocrine system, inflammation and infection, lymphoscintigraphy, and paediatrics.

Hybrid Imaging: 15 hybrid imaging courses covering PET/CT and SPECT/CT in oncology.





Technical stuff

Can I use eScan Academy on my smartphone or tablet?


Yes. You can use eScan Academy on a smartphone or tablets. However, for the best possible learning experience we recommend a PC/Mac with Google Chrome. These devices typically have more data processing power than smartphones and tablets, and Google Chrome is the optimal browser for rendering complex medical images (especially CT stacks). Click here to download.




Why does the images not show correctly?


eScan Academy is based on real medical images, so-called DICOM files. This way you can practice on high-quality images, and you can change common display settings such as CT window and min/max thresholds, just like experienced radiologists' do in the real world. This is key to successful learning. However, DICOM images are much more complex than traditional jpeg/png images, which you see on most other radiology training websites. If you encounter issues please try one of the following options:

  • Access eScan Academy on a PC/Mac. These devices typicall have more processing power than smartphones and tablets.
  • Access eScan Academy with Google Chrome. This browser is best at rendering complex medical images (especially CT stacks). Click here to download.
  • Reduce the image quality in eScan Academy. You can load images in High Definition, Standard Definition, or Low Definition. Click on the cog icon in the upper right corner of hte image viewer to change image quality.




How do you store my data?


eScan Academy is robust and secure. We have received a high security rating of an independent provider of online security solutions. Learn more here.





Use related questions

I have not received my login information. How do I get started?


When you subscribe to eScan Academy, you will automatically receive an email with login information from info@escanacademy.com. Please check your spam folder if you do not receive this email within a few minutes after your purchase. If you still have not received your email, please contact us on info@escanacademy.com and we will get you started manually as soon as possible.




How do I get my CME certificate?


When you have passed one of our CME courses, you can download a CME certificate. Go to the curriculum site, and click "Download CME certificate" at the bottom of the page.





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